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Program/Registration/Refund Policies

Updated April 30th, 2021

Program Policy

campVIU may modify, add, or delete activities from the program based on camper interests and facility space.

In the very rare case where a program is cancelled because of low enrolment, we aim to give families as much notice as possible. We will transfer campers to another camp program if families are interested and space allows. Otherwise, we will provide you with a full refund.

With constantly changing COVID restrictions, we will inform parents of changes to programming as soon as possible, please see the refund policy below for health and safety concerns.

“Last Minute Registration” Policy

The campVIU registration will close on the Friday prior to each camp. If there is a last minute registration, please email camp@viu.ca

Refund Policy

** PLEASE NOTE - There is an option for cancellation insurance through the ActiveWorks Camp Registration program offered at checkout. This is not mandatory and is not issued through Vancouver Island University and we therefore have no control over this insurance option. 

If provincial guidelines change to the extent that we can no longer run our campVIU or Mariners in Training programming, we will be refunding all registration fees to participants. 

Due to the COVID-19 pandemic, our refund policy has flexibility, a full refund is available for anyone who wishes to cancel camp due to health and safety concerns 7 days prior to the start of camp. 

Any other withdrawal from a camp will be subject to a 50% penalty. 

If there are medical reasons that prompt a cancelled registration, a refund can be provided with the appropriate submission of documentation.  

A 6.25% registration system fee will be deducted from all refunds. Please email camp@viu.ca to process your refund.

Waitlist

If programs are full at the time of registration, registrants can secure a spot on the camp’s waitlist. If a registered participant withdraws from camp, waitlisted participants will be contacted with the option of registering for said camp in the order that they are waitlisted. Registrants will have 24 hours to respond to the offer before the next waitlisted candidate is contacted. Waitlisted spots will be given on a first come, first serve basis.

Acknowledgment of Risk

Participation in summer camps involves a certain level of risk including but not limited to strains, sprains, fracture, fatigue and potentially more serious injury. While camp leaders and administrators strive to ensure a safe and welcoming environment for all program participants, it is campers responsibility to support their own health and well being as appropriate for their age and level of understanding. On their first day of camp, campers and caregivers must sign an assumption of risk and release of liability form in order to participate in their program.

Any questions or for more information related to risk and liability please email camp@viu.ca or call (250)-740-6418